Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of The Cleen Code website and the services we provide. By accessing our website or scheduling a service, you agree to comply with these Terms.

2. Services

We provide commercial, holiday rental, and bespoke property cleaning services. Service availability is subject to scheduling and location.

3. Bookings & Payments

• All bookings must be confirmed through our website or directly with our team.

• Prices will be provided at the time of enquiry or booking.

• Payment terms will be communicated clearly before service confirmation.

• Cancellations require a minimum of 24 hours’ notice. Late cancellations may incur a fee.

4. Customer Responsibilities

You agree to:

• Provide accurate property access details and instructions.

• Ensure the property environment is safe for our team.

• Report any issues within 48 hours of service completion.

5. Our Responsibilities

We commit to:

• Delivering services with professionalism, care, and attention to detail.

• Assigning trained and vetted staff.

• Addressing concerns promptly and fairly.

6. Liability

We are not liable for:

• Indirect, incidental, or consequential losses.

• Pre-existing damage or items not reported before service. Any claims must be submitted within 48 hours of service delivery. Our total liability will not exceed the cost of the service provided.

7. Amendments

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.